How to Choose a Facility

How to Choose a Facility?

A good match between a facility and a resident’s needs depends as much on the philosophy and services of the assisted living facility as it does on the quality of care. The following suggestions can help you get started in your search for a safe, comfortable and appropriate assisted living facility:

  • Think ahead. What will the resident’s future needs be and how will the facility meet those needs?
  • Is the facility close to family and friends? are there any shopping centers or other businesses nearby (within walking distance)?
  • Do admission and retention policies exclude people with severe cognitive impairments or severe physical disabilities?
  • Does the facility provide a written statement of the philosophy of care?
  • Visit each facility more than once, sometimes unannounced.
  • Visit at meal times, sample the food, and observe the quality of mealtime and the service.
  • Observe interactions among residents and staff.
  • Check to see if the facility offers social, recreational, and spiritual activities?
  • Talk to residents.
  • Learn what types of training staff receive and how frequently they receive training.
  • Review state licensing reports.

Susan Miller

Susan Miller

President of California Registry

Susan Miller is the Managing Director and President of California Registry, where she has helped seniors and families navigate care decisions for over 25 years. With experience as a licensed RCFE Administrator, she specializes in Assisted Living, Memory Care, Board and Care, and senior living guidance. Susan is known for her compassionate approach, industry expertise, and dedication to helping families find the right care solutions during difficult times and emotional transitions.